Vulnerability Information
Although we use advanced large model technology, its output may still contain inaccurate or outdated information.Shenlong tries to ensure data accuracy, but please verify and judge based on the actual situation.
Vulnerability Title
N/A
Vulnerability Description
The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors.
CVSS Information
N/A
Vulnerability Type
N/A
Vulnerability Title
OTRS CustomerInterface组件权限许可和访问控制漏洞
Vulnerability Description
OTRS（Open-source Ticket Request System）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 Open Ticket Request System（OTRS）2.2.8之前版本中的CustomerInterface组件中存在权限许可和访问控制漏洞。远程认证用户可以借助未明向量绕过预设的访问限制并访问任意客户的票据。
CVSS Information
N/A
Vulnerability Type
N/A