Vulnerability Information
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Vulnerability Title
N/A
Vulnerability Description
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
CVSS Information
N/A
Vulnerability Type
N/A
Vulnerability Title
OTRS输入验证漏洞
Vulnerability Description
OTRS（Open-source Ticket Request System）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 Open Ticket Request System（OTRS）2.4.0-beta2之前版本没有正确地执行队列move_into权限设置。远程认证用户可以绕过定制的访问限制和通过监视票据来阅读票据，然后从watched-tickets列表中选择票据。
CVSS Information
N/A
Vulnerability Type
N/A