Vulnerability Information
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Vulnerability Title
N/A
Vulnerability Description
The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.
CVSS Information
N/A
Vulnerability Type
N/A
Vulnerability Title
OTRS S/MIME功能邮件信息泄露漏洞
Vulnerability Description
OTRS（Open-source Ticket Request System）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 Open Ticket Request System（OTRS）2.3.4之前版本中的S/MIME功能没有为OpenSSL配置RANDFILE和HOME环境变量。远程攻击者可以获取一些加密级别较低的邮件的信息，这些邮件的加密等级低于预设的加密等级，该漏洞与未能对s
CVSS Information
N/A
Vulnerability Type
N/A