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I. Basic Information for CVE-2010-3476
Vulnerability Information

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Vulnerability Title
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Description
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.
Source: NVD (National Vulnerability Database)
CVSS Information
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Type
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS Core System输入验证漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Open Ticket Request System(OTRS)是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话,邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别,服务人员通过OTRS系统来跟踪和回复客户。 Open Ticket Request System (OTRS) 2.3.6之前的2.3.x 和2.4.8之前的2.4.x版不能使用Perl正则表达式匹配HTML的电子邮件信息。远程攻击者借助超大信息导致拒绝服务(CPU消耗)。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
VendorProductAffected VersionsCPESubscribe
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II. Public POCs for CVE-2010-3476
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III. Intelligence Information for CVE-2010-3476
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