Vulnerability Information
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Vulnerability Title
N/A
Vulnerability Description
The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
CVSS Information
N/A
Vulnerability Type
N/A
Vulnerability Title
OTRS ACL-customer-status Ticket Type设置ACL限制绕过漏洞
Vulnerability Description
OTRS（Open-source Ticket Request System）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 Open Ticket Request System（OTRS）3.0.0-beta1之前版本中的ACL-customer-status Ticket Type设置在AJAX重载后，没有对ticket选项进行限制。远程认证用户可以借助选择操作，绕过（1）Statu
CVSS Information
N/A
Vulnerability Type
N/A