Vulnerability Information
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Vulnerability Title
N/A
Vulnerability Description
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
CVSS Information
N/A
Vulnerability Type
N/A
Vulnerability Title
OTRS拒绝服务漏洞
Vulnerability Description
OTRS（Open-source Ticket Request System）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 Open Ticket Request System（OTRS）2.3.6之前版本没有正确处理From行的电子邮件消息，该From行包含了与可区别标记和无效字符集有关的UTF-8字符。远程攻击者可以通过向POP3邮箱中发送特制消息，导致拒绝服务（复制ticket并
CVSS Information
N/A
Vulnerability Type
N/A