CVE-2014-1694: CVE-2014-1694

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I. Basic Information for CVE-2014-1694

Vulnerability Information

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Vulnerability Title

N/A

Source: NVD (National Vulnerability Database)

Vulnerability Description

Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

Source: NVD (National Vulnerability Database)

CVSS Information

N/A

Source: NVD (National Vulnerability Database)

Vulnerability Type

N/A

Source: NVD (National Vulnerability Database)

Vulnerability Title

Open Ticket Request System 跨站请求伪造漏洞

Source: CNNVD (China National Vulnerability Database)

Vulnerability Description

Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 OTRS中的Kernel/Modules/中的(1)CustomerPreferences.pm，(2)CustomerTicketMessage.pm，(3)CustomerTicketProcess.pm，(4)CustomerTicketZoom.pm文件中存在跨站请求伪

Source: CNNVD (China National Vulnerability Database)

CVSS Information

N/A

Source: CNNVD (China National Vulnerability Database)

Vulnerability Type

N/A

Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor	Product	Affected Versions	CPE	Subscribe
-	n/a	n/a	-

II. Public POCs for CVE-2014-1694

#	POC Description	Source Link	Shenlong Link

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III. Intelligence Information for CVE-2014-1694

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https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77x_refsource_CONFIRM
https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7x_refsource_CONFIRM
https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312x_refsource_CONFIRM
https://www.otrs.com/release-notes-otrs-help-desk-3-3-4x_refsource_CONFIRM
http://bugs.otrs.org/show_bug.cgi?id=10099x_refsource_CONFIRM
https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interfacex_refsource_CONFIRM
http://secunia.com/advisories/56644third-party-advisoryx_refsource_SECUNIA
http://secunia.com/advisories/56655third-party-advisoryx_refsource_SECUNIA
http://osvdb.org/102632vdb-entryx_refsource_OSVDB
http://www.debian.org/security/2014/dsa-2867vendor-advisoryx_refsource_DEBIAN
http://www.openwall.com/lists/oss-security/2014/01/29/7mailing-listx_refsource_MLIST
http://www.openwall.com/lists/oss-security/2014/01/29/15mailing-listx_refsource_MLIST
https://nvd.nist.gov/vuln/detail/CVE-2014-1694

IV. Related Vulnerabilities

Same product: n/a

Same vendor: n/a

V. Comments for CVE-2014-1694

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I. Basic Information for CVE-2014-1694

Vulnerability Information

Vulnerability Title

Vulnerability Description

CVSS Information

Vulnerability Type

Vulnerability Title

Vulnerability Description

CVSS Information

Vulnerability Type

Affected Products

II. Public POCs for CVE-2014-1694

III. Intelligence Information for CVE-2014-1694

IV. Related Vulnerabilities

V. Comments for CVE-2014-1694

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