Vulnerability Information
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Vulnerability Title
N/A
Vulnerability Description
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
CVSS Information
N/A
Vulnerability Type
N/A
Vulnerability Title
Open Ticket Request System 安全漏洞
Vulnerability Description
Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 OTRS中存在安全漏洞。攻击者可利用该漏洞使用票据查询表格，获取有关客户票据的内部文章信息。以下版本受到影响：Open Ticket Request System 3.3.20及之前的版本，4版本至4.0.26版本，5版本至5.0.24版本，6版本至6.0.1版本。
CVSS Information
N/A
Vulnerability Type
N/A