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I. Basic Information for CVE-2018-17883
Vulnerability Information

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Vulnerability Title
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.
Source: NVD (National Vulnerability Database)
CVSS Information
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Type
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Title
Open Ticket Request System 跨站脚本漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS Open Ticket Request System(OTRS)是德国OTRS公司的一套开源缺陷跟踪管理系统软件。该软件将电话,邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别,服务人员通过OTRS系统来跟踪和回复客户。 Open Ticket Request System (OTRS) 6.0.12之前的6.0.x版本存在安全漏洞,该漏洞源于攻击者可以向OTRS系统或代理发送带有恶意链接的电子邮件,如果登录代理打开此链接,可能会导致在OTRS上下文中执行JavaScript。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
VendorProductAffected VersionsCPESubscribe
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II. Public POCs for CVE-2018-17883
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III. Intelligence Information for CVE-2018-17883
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