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I. Basic Information for CVE-2019-13458
Vulnerability Information

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Vulnerability Title
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.
Source: NVD (National Vulnerability Database)
CVSS Information
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Type
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Title
Open-source Ticket Request System 信任管理问题漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS Open Ticket Request System(OTRS)是德国OTRS公司的一套开源缺陷跟踪管理系统软件。该软件将电话,邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别,服务人员通过OTRS系统来跟踪和回复客户。 OTRS中存在信任管理问题漏洞。该漏洞源于网络系统或产品中缺乏有效的信任管理机制。攻击者可利用默认密码或者硬编码密码、硬编码证书等攻击受影响组件。以下产品及版本受到影响:OTRS 7.0.8及之前的7.0.x版本,OTRS 6.0.19及之前的6.0.x版本,OTRS
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
VendorProductAffected VersionsCPESubscribe
-n/a n/a -
II. Public POCs for CVE-2019-13458
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III. Intelligence Information for CVE-2019-13458
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