Vulnerability Information
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Vulnerability Title
N/A
Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
CVSS Information
N/A
Vulnerability Type
N/A
Vulnerability Title
Open Ticket Request System 信息泄露漏洞
Vulnerability Description
Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 OTRS中存在安全漏洞。攻击者可利用该漏洞绕过访问限制，获取敏感信息。以下产品及版本受到影响：OTRS 7.0.13之前的7.0.x版本，6.0.24之前的6.0.x版本，5.0.39之前的5.0.x版本。
CVSS Information
N/A
Vulnerability Type
N/A