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I. Basic Information for CVE-2025-21628
Vulnerability Information

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Vulnerability Title
Chatwoot has a Blind SQL-injection in Conversation and Contacts filters
Source: NVD (National Vulnerability Database)
Vulnerability Description
Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L
Source: NVD (National Vulnerability Database)
Vulnerability Type
SQL命令中使用的特殊元素转义处理不恰当(SQL注入)
Source: NVD (National Vulnerability Database)
Vulnerability Title
Chatwoot SQL注入漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Chatwoot是Chatwoot开源的一个应用软件。客户参与套件,对讲、Zendesk、Salesforce 服务云等的开源替代方案。 Chatwoot 3.16.0之前版本存在SQL注入漏洞,该漏洞源于输入清理不当,攻击者可以通过添加重复的WHERE子句在过滤器查询中运行任意SQL。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
VendorProductAffected VersionsCPESubscribe
chatwootchatwoot >= 2.16.1, < 3.16.0 -
II. Public POCs for CVE-2025-21628
#POC DescriptionSource LinkShenlong Link
1A technical write-up explaining how improper SQL structure handling led to CVE-2025-21628 in Chatwoot.https://github.com/elahehasanpour/chatwoot-cve-2025-21628POC Details
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III. Intelligence Information for CVE-2025-21628
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IV. Related Vulnerabilities
V. Comments for CVE-2025-21628

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