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I. Basic Information for CVE-2013-4717
Vulnerability Information

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Vulnerability Title
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Description
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
Source: NVD (National Vulnerability Database)
CVSS Information
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Type
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS Open Ticket Request System SQL注入漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS Open Ticket Request System(OTRS)是德国OTRS公司的一套开源缺陷跟踪管理系统软件。该软件将电话,邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别,服务人员通过OTRS系统来跟踪和回复客户。 OTRS Open Ticket Request System 中存在SQL注入漏洞,该漏洞源于程序没有充分过滤用户提交的数据。攻击者可通过对SQL查询的逻辑操作利用该漏洞执行未授权操作。OTRS 3.0.22,3.1.18及3.2.9之前的版本,OTRS ITSM
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
VendorProductAffected VersionsCPESubscribe
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II. Public POCs for CVE-2013-4717
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III. Intelligence Information for CVE-2013-4717
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IV. Related Vulnerabilities
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