Vulnerability Information
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Vulnerability Title
N/A
Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
CVSS Information
N/A
Vulnerability Type
N/A
Vulnerability Title
Open Ticket Request System 安全漏洞
Vulnerability Description
Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 OTRS OTRS 6.0.x版本至6.0.9版本、5.0.x版本至5.0.28版本和4.0.x版本至4.0.30版本中存在安全漏洞。攻击者可借助特制的URL利用该漏洞提升权限。
CVSS Information
N/A
Vulnerability Type
N/A