Vulnerability Information
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Vulnerability Title
N/A
Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
CVSS Information
N/A
Vulnerability Type
N/A
Vulnerability Title
Open-source Ticket Request System 信息泄露漏洞
Vulnerability Description
Open-source Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 OTRS 7.0.x版本、6.0.x版本和5.0.x版本中中存在安全漏洞。攻击者可利用该漏洞获取代理的个人信息，例如：名称和邮箱地址。
CVSS Information
N/A
Vulnerability Type
N/A