Vulnerability Information
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Vulnerability Title
Denial of service
Vulnerability Description
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
Vulnerability Type
N/A
Vulnerability Title
Open-source Ticket Request System Help Desk 安全漏洞
Vulnerability Description
Open-source Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。Help Desk是其中的一个帮助台程序。 OTRS Help Desk中存在安全漏洞。攻击者可利用该漏洞造成拒绝服务（无限循环）。
CVSS Information
N/A
Vulnerability Type
N/A