CVE-2019-18180— Denial of service
Quick assessment
Affected
n/a n/a
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.
Open-source Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。Help Desk是其中的一个帮助台程序。 OTRS Help Desk中存在安全漏洞。攻击者可利用该漏洞造成拒绝服务（无限循环）。
Possible ATT&CK Techniques 1 AI
T1190 · Exploit Public-Facing Application
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I. Basic Information for CVE-2019-18180
Vulnerability Information
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Vulnerability Title
Denial of service
Source: CVE Program / CVE List V5
Vulnerability Description
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
Source: CVE Program / CVE List V5
Vulnerability Type
N/A
Source: CVE Program / CVE List V5
Vulnerability Title
Open-source Ticket Request System Help Desk 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Open-source Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。Help Desk是其中的一个帮助台程序。 OTRS Help Desk中存在安全漏洞。攻击者可利用该漏洞造成拒绝服务（无限循环）。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| - | n/a | n/a | - |
|
II. Public POCs for CVE-2019-18180
| # | POC Description | Source Link | Shenlong Link |
|---|
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Mailing List Discussions for CVE-2019-18180 (4)
Other References for CVE-2019-18180 (1)
Same Patch Batch · n/a · 2019-12-05 · 31 CVEs total
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| CVE-2019-19609 | Strapi Admin面板Install and Uninstall Plugin组件输入验证错误漏洞 | |
| CVE-2019-5098 | AMD ATIDXX64.DLL 缓冲区错误漏洞 | |
| CVE-2019-19546 | Symantec Norton Password Manager 信息泄露漏洞 | |
| CVE-2019-19545 | Symantec Norton Password Manager 访问控制错误漏洞 | |
| CVE-2019-18381 | Symantec Norton Password Manager 访问控制错误漏洞 | |
| CVE-2019-17388 | Aviatrix VPN Client 安全漏洞 | |
| CVE-2019-17387 | Aviatrix VPN Client 安全漏洞 | |
| CVE-2019-7185 | QNAP Systems QNAP Music Station 跨站脚本漏洞 | |
| CVE-2019-7184 | QNAP Systems Video Station 跨站脚本漏洞 | |
| CVE-2019-7183 | QNAP Systems QNAP QTS 后置链接漏洞 | |
| CVE-2019-7195 | QNAP Systems Photo Station 路径遍历漏洞 | |
| CVE-2019-7194 | QNAP Systems Photo Station 路径遍历漏洞 | |
| CVE-2019-7193 | QNAP Systems QNAP QTS 输入验证错误漏洞 | |
| CVE-2019-7192 | QNAP Systems Photo Station 访问控制错误漏洞 | |
| CVE-2019-19588 | validators package 资源管理错误漏洞 | |
| CVE-2019-15897 | ThinkParQ BeeGFS 访问控制错误漏洞 | |
| CVE-2019-19007 | Intelbras IWR 3000N 信息泄露漏洞 | |
| CVE-2019-19594 | PrestaShop Adobe Stock API integration 代码问题漏洞 | |
| CVE-2019-19595 | PrestaShop Adobe Stock API integration 代码问题漏洞 |
Showing top 20 of 31 CVEs. View all on vendor page → →
IV. Related Vulnerabilities
V. Comments for CVE-2019-18180
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