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CVE-2020-2500

Quick assessment

Affected
QNAP Systems Inc. Helpdesk
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

QNAP Systems Helpdesk是中国威联通（QNAP Systems）公司的一款帮助台应用程序。 QNAP Systems Helpdesk 3.0.1之前版本中存在安全漏洞。攻击者可借助API??密钥利用该漏洞访问QNAP Kayako服务器上的敏感数据。

CVSS 9.8 · Critical EPSS 0.74% · P52

Possible ATT&CK Techniques 1 AI

T1078 · Valid Accounts
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I. Basic Information for CVE-2020-2500

Vulnerability Information
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Vulnerability Title
N/A
Source: CVE Program / CVE List V5
Vulnerability Description
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Source: CVE Program / CVE List V5
Vulnerability Type
访问控制不恰当
Source: CVE Program / CVE List V5
Vulnerability Title
QNAP Systems Helpdesk 信任管理问题漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
QNAP Systems Helpdesk是中国威联通（QNAP Systems）公司的一款帮助台应用程序。 QNAP Systems Helpdesk 3.0.1之前版本中存在安全漏洞。攻击者可借助API??密钥利用该漏洞访问QNAP Kayako服务器上的敏感数据。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
QNAP Systems Inc. Helpdesk unspecified ~ 3.0.1 -

II. Public POCs for CVE-2020-2500

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III. Intelligence Information for CVE-2020-2500

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IV. Related Vulnerabilities

Same product: Helpdesk
Same vendor: QNAP Systems Inc.
Same weakness: CWE-284

V. Comments for CVE-2020-2500

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