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I. Basic Information for CVE-2020-36926
Vulnerability Information

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Vulnerability Title
SmarterTools SmarterTrack 7922 -Information Disclosure
Source: NVD (National Vulnerability Database)
Vulnerability Description
SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
将系统数据暴露到未授权控制的范围
Source: NVD (National Vulnerability Database)
Vulnerability Title
SmarterTools SmarterTrack 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
SmarterTools SmarterTrack是SmarterTools公司的一款客户服务软件。可改善客户服务并降低支持成本。 SmarterTools SmarterTrack 7922版本存在安全漏洞,该漏洞源于Chat Management搜索表单存在信息泄露,可能泄露代理身份详情。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
VendorProductAffected VersionsCPESubscribe
SmartertoolsSmarterTools SmarterTrack 10.0 -
II. Public POCs for CVE-2020-36926
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III. Intelligence Information for CVE-2020-36926
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IV. Related Vulnerabilities
V. Comments for CVE-2020-36926

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