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CVE-2020-36926— SmarterTools SmarterTrack 7922 -Information Disclosure

Quick assessment

Affected
Smartertools SmarterTools SmarterTrack
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

SmarterTools SmarterTrack是SmarterTools公司的一款客户服务软件。可改善客户服务并降低支持成本。 SmarterTools SmarterTrack 7922版本存在安全漏洞，该漏洞源于Chat Management搜索表单存在信息泄露，可能泄露代理身份详情。

CVSS 7.5 · High EPSS 0.57% · P45

Possible ATT&CK Techniques 1 AI

T1005 · Data from Local System
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I. Basic Information for CVE-2020-36926

Vulnerability Information
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Vulnerability Title
SmarterTools SmarterTrack 7922 -Information Disclosure
Source: CVE Program / CVE List V5
Vulnerability Description
SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
将系统数据暴露到未授权控制的范围
Source: CVE Program / CVE List V5
Vulnerability Title
SmarterTools SmarterTrack 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
SmarterTools SmarterTrack是SmarterTools公司的一款客户服务软件。可改善客户服务并降低支持成本。 SmarterTools SmarterTrack 7922版本存在安全漏洞，该漏洞源于Chat Management搜索表单存在信息泄露，可能泄露代理身份详情。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
Smartertools SmarterTools SmarterTrack 10.0 -

II. Public POCs for CVE-2020-36926

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III. Intelligence Information for CVE-2020-36926

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Exploits & Public PoCs for CVE-2020-36926 (1)

IV. Related Vulnerabilities

Same vendor: Smartertools
Same weakness: CWE-497

V. Comments for CVE-2020-36926

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