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CVE-2023-7337— JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

Quick assessment

Affected
rabilal JS Help Desk – AI-Powered Support & Ticketing System
Exploitation
Public or AI PoC available; prioritize validation
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台具有在基于PHP和MySQL的服务器上架设个人博客网站的功能。WordPress plugin是一个应用插件。 WordPress plugin JS Help Desk – AI-Powered Support & Ticketing System 2.8.2版本存在SQL注入漏洞，该漏洞源于js-support-ticket-token-tkstatus

CVSS 7.5 · High EPSS 1.32% · P70

Public Exploits 1

Nuclei · 1 CVE-2023-7337.yaml [template]
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I. Basic Information for CVE-2023-7337

Vulnerability Information
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Vulnerability Title
JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie
Source: CVE Program / CVE List V5
Vulnerability Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
SQL命令中使用的特殊元素转义处理不恰当(SQL注入)
Source: CVE Program / CVE List V5
Vulnerability Title
WordPress plugin JS Help Desk – AI-Powered Support & Ticketing System SQL注入漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台具有在基于PHP和MySQL的服务器上架设个人博客网站的功能。WordPress plugin是一个应用插件。 WordPress plugin JS Help Desk – AI-Powered Support & Ticketing System 2.8.2版本存在SQL注入漏洞，该漏洞源于js-support-ticket-token-tkstatus
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
rabilal JS Help Desk – AI-Powered Support & Ticketing System * ~ 2.8.2 -

II. Public POCs for CVE-2023-7337

# POC Description Source Link Shenlong Link
1 JS Help Desk WordPress plugin 2.8.2 contains a SQL injection caused by insufficient escaping and preparation of user-supplied values in 'js-support-ticket-token-tkstatus' cookie, letting unauthenticated attackers extract sensitive database information, exploit requires no authentication. https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2023/CVE-2023-7337.yaml POC Details
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III. Intelligence Information for CVE-2023-7337

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Patches & Fixes for CVE-2023-7337 (1)

Vendor Advisories for CVE-2023-7337 (1)

IV. Related Vulnerabilities

Same product: JS Help Desk – AI-Powered Support & Ticketing System
Same vendor: rabilal
Same weakness: CWE-89

V. Comments for CVE-2023-7337

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