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I. Basic Information for CVE-2024-20484
Vulnerability Information

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Vulnerability Title
Cisco Enterprise Chat and Email Denial of Service Vulnerability
Source: NVD (National Vulnerability Database)
Vulnerability Description
A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources > Services > Unified CCE > EAAS, then click Start.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
Source: NVD (National Vulnerability Database)
Vulnerability Type
输入验证不恰当
Source: NVD (National Vulnerability Database)
Vulnerability Title
Cisco Enterprise Chat and Email 输入验证错误漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Cisco Enterprise Chat and Email(CEC)是美国思科(Cisco)公司的一套企业聊天和电子邮件解决方案。该产品主要为其它Cisco解决方案提供电子邮件、聊天和Web回调功能等。 Cisco Enterprise Chat and Email存在输入验证错误漏洞,该漏洞源于受影响设备对接收的媒体路由外围接口管理器流量验证不足。未经身份验证的远程攻击者在受影响的设备上引发拒绝服务(DoS)情况。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
VendorProductAffected VersionsCPESubscribe
CiscoCisco Enterprise Chat and Email 11.6(1)_ES3 -
II. Public POCs for CVE-2024-20484
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III. Intelligence Information for CVE-2024-20484
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