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CVE-2024-27314— Stored XSS Vulnerability

Quick assessment

Affected
ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP, SupportCenter Plus
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

ZOHO ManageEngine ServiceDesk Plus（SDP）是美国卓豪（ZOHO）公司的一套基于ITIL架构的IT服务管理软件。该软件集成了事件管理、问题管理、资产管理IT项目管理、采购与合同管理等功能模块。 Zoho ManageEngine ServiceDesk Plus 14730之前版本、ServiceDesk Plus MSP 14720之前版本、 SupportCenter Plus 14720之前版本存在安全漏洞，该漏洞源于容易受到存储型跨站脚本（XSS）攻击。

CVSS 2.4 · Low EPSS 1.91% · P79

Possible ATT&CK Techniques 1 AI

T1059 · Command and Scripting Interpreter
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I. Basic Information for CVE-2024-27314

Vulnerability Information
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Vulnerability Title
Stored XSS Vulnerability
Source: CVE Program / CVE List V5
Vulnerability Description
Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:N/I:L/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
在Web页面生成时对输入的转义处理不恰当(跨站脚本)
Source: CVE Program / CVE List V5
Vulnerability Title
Zoho ManageEngine ServiceDesk Plus 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
ZOHO ManageEngine ServiceDesk Plus（SDP）是美国卓豪（ZOHO）公司的一套基于ITIL架构的IT服务管理软件。该软件集成了事件管理、问题管理、资产管理IT项目管理、采购与合同管理等功能模块。 Zoho ManageEngine ServiceDesk Plus 14730之前版本、ServiceDesk Plus MSP 14720之前版本、 SupportCenter Plus 14720之前版本存在安全漏洞，该漏洞源于容易受到存储型跨站脚本（XSS）攻击。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP, SupportCenter Plus 0 ~ 14730 -

II. Public POCs for CVE-2024-27314

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III. Intelligence Information for CVE-2024-27314

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Vendor Advisories for CVE-2024-27314 (1)

Same Patch Batch · ManageEngine · 2024-05-27 · 4 CVEs total

CVE-2024-36037 5.5 MEDIUM Insufficient Access Control Vulnerability
CVE-2024-27310 5.3 MEDIUM DOS Vulnerability
CVE-2024-36036 4.2 MEDIUM Insufficient Access Control Vulnerability

IV. Related Vulnerabilities

Same vendor: ManageEngine
Same weakness: CWE-79

V. Comments for CVE-2024-27314

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