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CVE-2025-12641— Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion

Quick assessment

Affected
awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台具有在基于PHP和MySQL的服务器上架设个人博客网站的功能。WordPress plugin是一个应用插件。 WordPress plugin Awesome Support - WordPress HelpDesk & Support Plugin 6.3.6及之前版本存在安全漏洞，该漏洞源于缺少能力检查和随机数重用，可能导致授权绕过。

CVSS 6.5 · Medium EPSS 0.40% · P32
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I. Basic Information for CVE-2025-12641

Vulnerability Information
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Vulnerability Title
Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion
Source: CVE Program / CVE List V5
Vulnerability Description
The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L
Source: CVE Program / CVE List V5
Vulnerability Type
授权机制缺失
Source: CVE Program / CVE List V5
Vulnerability Title
WordPress plugin Awesome Support - WordPress HelpDesk & Support Plugin 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台具有在基于PHP和MySQL的服务器上架设个人博客网站的功能。WordPress plugin是一个应用插件。 WordPress plugin Awesome Support - WordPress HelpDesk & Support Plugin 6.3.6及之前版本存在安全漏洞，该漏洞源于缺少能力检查和随机数重用，可能导致授权绕过。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin * ~ 6.3.6 -

II. Public POCs for CVE-2025-12641

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III. Intelligence Information for CVE-2025-12641

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Patches & Fixes for CVE-2025-12641 (5)

IV. Related Vulnerabilities

Same product: Awesome Support – WordPress HelpDesk & Support Plugin
Same vendor: awesomesupport
Same weakness: CWE-862

V. Comments for CVE-2025-12641

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