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CVE-2025-2495— Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center

Quick assessment

Affected
Sytel Ltd Softdial Contact Center
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

Sytel Softdial Contact Center（Sytel SCC）是Sytel公司的一个云联络中心软件。 Sytel Softdial Contact Center（Sytel SCC）存在跨站脚本漏洞，该漏洞源于/softdial/scheduler/save.php资源存储型跨站脚本，可能导致重定向或身份欺骗。

AI Predicted 6.1 Difficulty: Easy EPSS 0.22% · P13
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I. Basic Information for CVE-2025-2495

Vulnerability Information
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Vulnerability Title
Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center
Source: CVE Program / CVE List V5
Vulnerability Description
Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N
Source: CVE Program / CVE List V5
Vulnerability Type
在Web页面生成时对输入的转义处理不恰当(跨站脚本)
Source: CVE Program / CVE List V5
Vulnerability Title
Sytel Softdial Contact Center（Sytel SCC） 跨站脚本漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Sytel Softdial Contact Center（Sytel SCC）是Sytel公司的一个云联络中心软件。 Sytel Softdial Contact Center（Sytel SCC）存在跨站脚本漏洞，该漏洞源于/softdial/scheduler/save.php资源存储型跨站脚本，可能导致重定向或身份欺骗。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
Sytel Ltd Softdial Contact Center all versions -

II. Public POCs for CVE-2025-2495

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III. Intelligence Information for CVE-2025-2495

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Vendor Advisories for CVE-2025-2495 (1)

Same Patch Batch · Sytel Ltd · 2025-03-18 · 3 CVEs total

CVE-2025-2493 Path Traversal vulnerability in Softdial Contact Center
CVE-2025-2494 Unrestricted file upload vulnerability in Softdial Contact Center

IV. Related Vulnerabilities

Same product: Softdial Contact Center
Same vendor: Sytel Ltd
Same weakness: CWE-79

V. Comments for CVE-2025-2495

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