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CVE-2025-30882— WordPress JS Help Desk plugin <= 2.9.1 - Arbitrary File Download vulnerability

Quick assessment

Affected
JoomSky JS Help Desk
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台支持在PHP和MySQL的服务器上架设个人博客网站。WordPress plugin是一个应用插件。 WordPress plugin JS Help Desk 2.9.1及之前版本存在路径遍历漏洞，该漏洞源于路径名限制不当，可能导致路径遍历。

CVSS 7.5 · High EPSS 0.60% · P47

Possible ATT&CK Techniques 1 AI

T1190 · Exploit Public-Facing Application
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I. Basic Information for CVE-2025-30882

Vulnerability Information
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Vulnerability Title
WordPress JS Help Desk plugin <= 2.9.1 - Arbitrary File Download vulnerability
Source: CVE Program / CVE List V5
Vulnerability Description
Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk js-support-ticket allows Path Traversal.This issue affects JS Help Desk: from n/a through <= 2.9.1.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
对路径名的限制不恰当(路径遍历)
Source: CVE Program / CVE List V5
Vulnerability Title
WordPress plugin JS Help Desk 路径遍历漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台支持在PHP和MySQL的服务器上架设个人博客网站。WordPress plugin是一个应用插件。 WordPress plugin JS Help Desk 2.9.1及之前版本存在路径遍历漏洞，该漏洞源于路径名限制不当，可能导致路径遍历。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
JoomSky JS Help Desk 0 ~ 2.9.1 -

II. Public POCs for CVE-2025-30882

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III. Intelligence Information for CVE-2025-30882

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Same Patch Batch · JoomSky · 2025-04-01 · 7 CVEs total

CVE-2025-30886 9.3 CRITICAL WordPress JS Help Desk plugin <= 2.9.2 - SQL Injection vulnerability
CVE-2025-30878 8.6 HIGH WordPress JS Help Desk plugin <= 2.9.2 - Arbitrary File Deletion vulnerability
CVE-2025-30901 8.1 HIGH WordPress JS Help Desk plugin <= 2.9.2 - Local File Inclusion vulnerability
CVE-2025-30880 7.5 HIGH WordPress JS Help Desk plugin <= 2.9.2 - Broken Access Control vulnerability
CVE-2025-31867 5.4 MEDIUM WordPress JS Job Manager Plugin <= 2.0.2 - Insecure Direct Object References (IDOR) vulner
CVE-2025-31868 5.3 MEDIUM WordPress JS Job Manager plugin <= 2.0.2 - Broken Access Control vulnerability

IV. Related Vulnerabilities

Same product: JS Help Desk
Same vendor: JoomSky
Same weakness: CWE-22

V. Comments for CVE-2025-30882

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