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CVE-2025-31978— HCL BigFix Service Management (SM) does not adequately sanitize or safely render

Quick assessment

Affected
HCL Software BigFix Service Management (SM)
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

HCL BigFix Service Management是印度HCL公司的一款IT服务管理与资产运营平台。 HCL BigFix Service Management存在安全漏洞，该漏洞源于在处理或分发电子表格文件前未充分清理或安全渲染，攻击者可能填充数据字段，当保存为CSV文件时，电子表格软件自动执行时可能尝试信息窃取或其他恶意活动。

CVSS 4.6 · Medium EPSS 0.14% · P3

Affected Version Matrix 1

VendorProduct Version RangeStatus
HCL Software BigFix Service Management (SM) 23 affected
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I. Basic Information for CVE-2025-31978

Vulnerability Information
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Vulnerability Title
HCL BigFix Service Management (SM) does not adequately sanitize or safely render
Source: CVE Program / CVE List V5
Vulnerability Description
HCL BigFix Service Management (SM) does not adequately sanitize or safely render spreadsheet files (CSV, XLS, XLSX) before processing or distributing them. An attacker could populate data fields which, when saved to a CSV file, may attempt information exfiltration or other malicious activity when automatically executed by the spreadsheet software. Note that current versions of Excel warn users of untrusted content.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
通过发送数据的信息暴露
Source: CVE Program / CVE List V5
Vulnerability Title
HCL BigFix Service Management 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
HCL BigFix Service Management是印度HCL公司的一款IT服务管理与资产运营平台。 HCL BigFix Service Management存在安全漏洞，该漏洞源于在处理或分发电子表格文件前未充分清理或安全渲染，攻击者可能填充数据字段，当保存为CSV文件时，电子表格软件自动执行时可能尝试信息窃取或其他恶意活动。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
HCL Software BigFix Service Management (SM) 23 -

II. Public POCs for CVE-2025-31978

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III. Intelligence Information for CVE-2025-31978

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Vendor Advisories for CVE-2025-31978 (1)

Same Patch Batch · HCL Software · 2026-05-06 · 6 CVEs total

CVE-2025-31976 4.8 MEDIUM HCL BigFix Service Management (SM) is vulnerable to insufficiently protected credentials
CVE-2025-31974 3.9 LOW HCL BigFix Service Management (SM) is susceptible to a Root File System Not Mounted as Rea
CVE-2025-31982 3.7 LOW HCL BigFix Service Management (SM) had directories that were not linked or publicly visibl
CVE-2025-31959 3.5 LOW HCL BigFix Service Management (SM) application fails to strip EXIF metadata from uploaded
CVE-2025-31957 2.6 LOW HCL BigFix Service Management (SM) is affected by a Cross‑Site Request Forgery (CSRF) vuln

IV. Related Vulnerabilities

Same product: BigFix Service Management (SM)
Same vendor: HCL Software
Same weakness: CWE-201

V. Comments for CVE-2025-31978

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