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CVE-2025-40536— SolarWinds Web Help Desk Security Control Bypass Vulnerability

Quick assessment

Affected
SolarWinds Web Help Desk
Exploitation
Confirmed exploitation in the wild; remediate immediately
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk存在安全漏洞，该漏洞源于安全控制绕过，可能导致未经验证的攻击者访问某些受限功能。

CVSS 8.1 · High KEV EPSS 73.56% · P99

Possible ATT&CK Techniques 1 AI

T1190 · Exploit Public-Facing Application
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I. Basic Information for CVE-2025-40536

Vulnerability Information
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Vulnerability Title
SolarWinds Web Help Desk Security Control Bypass Vulnerability
Source: CVE Program / CVE List V5
Vulnerability Description
SolarWinds Web Help Desk was found to be susceptible to a security control bypass vulnerability that if exploited, could allow an unauthenticated attacker to gain access to certain restricted functionality.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H
Source: CVE Program / CVE List V5
Vulnerability Type
保护机制失效
Source: CVE Program / CVE List V5
Vulnerability Title
SolarWinds Web Help Desk 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk存在安全漏洞，该漏洞源于安全控制绕过，可能导致未经验证的攻击者访问某些受限功能。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Shenlong Deep Dive — AI Deep Analysis

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Affected Products

Vendor Product Affected Versions CPE Subscribe
SolarWinds Web Help Desk 12.8.8 HF1 and below -

II. Public POCs for CVE-2025-40536

# POC Description Source Link Shenlong Link
1 SolarWinds Web Help Desk was found to be susceptible to a security control bypass vulnerability that if exploited, could allow an unauthenticated attacker to gain access to certain restricted functionality. https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2025/CVE-2025-40536.yaml POC Details
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III. Intelligence Information for CVE-2025-40536

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Vendor Pages for CVE-2025-40536 (1)

Same Patch Batch · SolarWinds · 2026-01-28 · 6 CVEs total

CVE-2025-40553 9.8 CRITICAL SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerabi
CVE-2025-40551 9.8 CRITICAL SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerabi
CVE-2025-40552 9.8 CRITICAL SolarWinds Web Help Desk Authentication Bypass Vulnerability
CVE-2025-40554 9.8 CRITICAL SolarWinds Web Help Desk Authentication Bypass Vulnerability
CVE-2025-40537 7.5 HIGH SolarWinds Web Help Desk Hardcoded Credentials Vulnerability

IV. Related Vulnerabilities

Same product: Web Help Desk
Same vendor: SolarWinds
Same weakness: CWE-693

V. Comments for CVE-2025-40536

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