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CVE-2026-14197— Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR

Quick assessment

Affected
Unknown Fluent Support
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

WordPress Fluent Support是WordPress基金会的一个客服系统组件。 WordPress Fluent Support 2.3.1之前版本存在授权问题漏洞，该漏洞源于在重新分配工单客户时未执行每工单访问检查，可能导致受限支持代理更改系统内任意工单的客户。

AI Predicted 6.5 Difficulty: Easy EPSS 0.26% · P17

Affected Version Matrix 1

VendorProduct Version RangeStatus
Unknown Fluent Support < 2.3.1 affected
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I. Basic Information for CVE-2026-14197

Vulnerability Information
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Although we use advanced large model technology, its output may still contain inaccurate or outdated information.Shenlong tries to ensure data accuracy, but please verify and judge based on the actual situation.

Vulnerability Title
Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR
Source: CVE Program / CVE List V5
Vulnerability Description
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Source: CVE Program / CVE List V5
CVSS Information
N/A
Source: CVE Program / CVE List V5
Vulnerability Type
N/A
Source: CVE Program / CVE List V5
Vulnerability Title
WordPress Fluent Support 授权问题漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
WordPress Fluent Support是WordPress基金会的一个客服系统组件。 WordPress Fluent Support 2.3.1之前版本存在授权问题漏洞，该漏洞源于在重新分配工单客户时未执行每工单访问检查，可能导致受限支持代理更改系统内任意工单的客户。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
Unknown Fluent Support 0 ~ 2.3.1 -

II. Public POCs for CVE-2026-14197

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III. Intelligence Information for CVE-2026-14197

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Vendor Advisories for CVE-2026-14197 (1)

Same Patch Batch · Unknown · 2026-08-01 · 30 CVEs total

CVE-2026-13596 Participants Database < 2.7.8.4 - Unauthenticated SQL Injection via List Search
CVE-2025-15669 Bit Form < 3.1.4 - Admin+ Stored XSS via Conversational Form Progress Label
CVE-2026-12966 Direct Payments for WooCommerce < 2.5.3 - Unauthenticated Cross-Customer Order Tampering v
CVE-2026-15932 Support Genix Lite < 1.4.48 - Unauthenticated Arbitrary File Read via Path Traversal
CVE-2026-14309 Chat On Desk < 1.0.9 - Unauthenticated Account Takeover via Password Reset OTP Bypass
CVE-2026-14596 DynamicKit for Elementor < 1.0.3 - Unauthenticated Account Takeover via Password Reset Lin
CVE-2026-14836 Login/Signup Popup < 3.2.5 - Unauthenticated Account Takeover via Password Reset Rate Limi
CVE-2026-15244 HUSKY - Products Filter Professional for WooCommerce < 1.4.1 - Shop Manager+ Local File In
CVE-2026-15368 Profile Builder < 3.16.4 - Unauthenticated Account Takeover via Auto-Login After Registrat
CVE-2026-15234 Codeless Page Builder <= 1.1.4 - Contributor+ Stored XSS via Shortcode Attribute
CVE-2026-15262 Admin Columns for ACF Fields <= 0.3.2 - Contributor+ Stored XSS via ACF Field Value Column
CVE-2026-13157 Theme Demo Import <= 1.1.3 - Admin+ Arbitrary File Upload
CVE-2026-13158 Everest Toolkit <= 1.2.3 - Admin+ Arbitrary File Upload
CVE-2026-10827 Spectra (Ultimate Addons for Gutenberg) < 2.20.0 - Contributor+ Stored CSS Injection via B
CVE-2026-13604 Pixelavo < 1.5.4 - Unauthenticated Facebook CAPI Event Injection via pixelavo_event AJAX
CVE-2026-14840 YOP Poll < 7.0.6 - Unauthenticated Vote Restriction Bypass via IP Header Spoofing
CVE-2026-13329 WC Buckaroo BPE Gateway < 4.9.0 - Subscriber+ Unauthorized Order Refund
CVE-2026-12696 wpForo Forum < 3.1.2 - Subscriber+ Stored XSS via Profile Location Field
CVE-2026-11882 Builderall for WordPress < 3.0.2 - Unauthenticated OAuth Access Token Poisoning via Public
CVE-2026-13725 Dynamic Pricing With Discount Rules for WooCommerce < 5.0.0 - Reflected XSS via wdpAjax

Showing top 20 of 30 CVEs. View all on vendor page &rarr; →

IV. Related Vulnerabilities

Same product: Fluent Support
Same vendor: Unknown