CVE-2026-14871— osTicket v1.18.3 - v1.17.7 - BOLA/IDOR in ticket field viewing allows cross-department data disclosure
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I. Basic Information for CVE-2026-14871
Vulnerability Information
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Vulnerability Title
osTicket v1.18.3 - v1.17.7 - BOLA/IDOR in ticket field viewing allows cross-department data disclosure
Source: CVE Program / CVE List V5
Vulnerability Description
osTicket versions v1.18.3 and v1.17.7 contain a Broken Object Level Authorization (BOLA) leading to Insecure Direct Object Reference (IDOR) in the AJAX ticket-management subsystem.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N
Source: CVE Program / CVE List V5
Vulnerability Type
授权机制不正确
Source: CVE Program / CVE List V5
Vulnerability Title
osTicket 授权问题漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
osTicket是osTicket公司开源的一款广泛使用且值得信赖的开源支持工单系统。 osTicket v1.18.3版本和v1.17.7版本存在授权问题漏洞，该漏洞源于AJAX工单管理子系统中的对象级别授权漏洞（BOLA），可能导致不安全的直接对象引用（IDOR）。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
II. Public POCs for CVE-2026-14871
| # | POC Description | Source Link | Shenlong Link |
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Vendor Advisories for CVE-2026-14871 (1)
Vendor Pages for CVE-2026-14871 (3)
IV. Related Vulnerabilities
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Weak password recovery mechanism in osTicket by Enhancesoft - CVE-2026-36214
osTicket 安全漏洞 - CVE-2026-9507
Session fixation vulnerability in Enhancesoft's osTicket - CVE-2026-8194
osTicket Dispatcher class.dispatcher.php cross-site request - CVE-2026-22200
osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbit
Same vendor: osTicket
- CVE-2026-36214
osTicket 安全漏洞 - CVE-2023-1315
Cross-site Scripting (XSS) - Reflected in osticket/osticket - CVE-2023-1316
Cross-site Scripting (XSS) - Stored in osticket/osticket - CVE-2023-1317
Cross-site Scripting (XSS) - Reflected in osticket/osticket - CVE-2023-1318
Cross-site Scripting (XSS) - Generic in osticket/osticket
Same weakness: CWE-863
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V. Comments for CVE-2026-14871
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