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CVE-2026-32754— FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})

Quick assessment

Affected
freescout-help-desk freescout
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

FreeScout是FreeScout公司的一个使用 PHP（Laravel 框架）构建的超轻量级且功能强大的免费开源帮助台和共享收件箱。 FreeScout 1.8.208及之前版本存在安全漏洞，该漏洞源于电子邮件通知模板未对内容进行清理，可能导致存储型跨站脚本攻击。

CVSS 9.3 · Critical EPSS 0.61% · P48
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I. Basic Information for CVE-2026-32754

Vulnerability Information
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Vulnerability Title
FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})
Source: CVE Program / CVE List V5
Vulnerability Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
在Web页面生成时对输入的转义处理不恰当(跨站脚本)
Source: CVE Program / CVE List V5
Vulnerability Title
FreeScout 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
FreeScout是FreeScout公司的一个使用 PHP（Laravel 框架）构建的超轻量级且功能强大的免费开源帮助台和共享收件箱。 FreeScout 1.8.208及之前版本存在安全漏洞，该漏洞源于电子邮件通知模板未对内容进行清理，可能导致存储型跨站脚本攻击。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

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Affected Products

Vendor Product Affected Versions CPE Subscribe
freescout-help-desk freescout < 1.8.209 -

II. Public POCs for CVE-2026-32754

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III. Intelligence Information for CVE-2026-32754

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Patches & Fixes for CVE-2026-32754 (2)

Vendor Advisories for CVE-2026-32754 (1)

Same Patch Batch · freescout-help-desk · 2026-03-19 · 3 CVEs total

CVE-2026-32752 FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Mes
CVE-2026-32753 FreeScout: Stored XSS through SVG file upload with filter bypass

IV. Related Vulnerabilities

Same product: freescout
Same vendor: freescout-help-desk
Same weakness: CWE-79

V. Comments for CVE-2026-32754

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