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CVE-2026-3278— XSS Vulnerability discovered in OpenText™ ZENworks Service Desk.

Quick assessment

Affected
OpenText™ ZENworks Service Desk
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OpenText ZENworks Service Desk是加拿大OpenText公司的一个用于IT服务管理与工单处理的服务台系统。 OpenText ZENworks Service Desk 25.2版本和25.3版本存在跨站脚本漏洞，该漏洞源于网页生成期间输入中和不当，可能导致跨站脚本攻击。

AI Predicted 6.1 Difficulty: Easy EPSS 0.14% · P4
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I. Basic Information for CVE-2026-3278

Vulnerability Information
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Vulnerability Title
XSS Vulnerability discovered in OpenText™ ZENworks Service Desk.
Source: CVE Program / CVE List V5
Vulnerability Description
Improper neutralization of input during web page generation ('cross-site scripting') vulnerability in OpenText™ ZENworks Service Desk allows Cross-Site Scripting (XSS). The vulnerability could allow an attacker to execute arbitrary JavaScript leading to unauthorized actions on behalf of the user.This issue affects ZENworks Service Desk: 25.2, 25.3.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:H/VI:H/VA:N/SC:L/SI:L/SA:N/S:N/AU:Y/R:U/V:D/RE:M/U:Amber
Source: CVE Program / CVE List V5
Vulnerability Type
在Web页面生成时对输入的转义处理不恰当(跨站脚本)
Source: CVE Program / CVE List V5
Vulnerability Title
OpenText ZENworks Service Desk 跨站脚本漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OpenText ZENworks Service Desk是加拿大OpenText公司的一个用于IT服务管理与工单处理的服务台系统。 OpenText ZENworks Service Desk 25.2版本和25.3版本存在跨站脚本漏洞，该漏洞源于网页生成期间输入中和不当，可能导致跨站脚本攻击。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OpenText™ ZENworks Service Desk 25.2 -

II. Public POCs for CVE-2026-3278

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III. Intelligence Information for CVE-2026-3278

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Vendor Advisories for CVE-2026-3278 (1)

IV. Related Vulnerabilities

Same vendor: OpenText™
Same weakness: CWE-79

V. Comments for CVE-2026-3278

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