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CVE-2026-32865— OPEXUS eComplaint and eCase insecure password reset

Quick assessment

Affected
OPEXUS eComplaint
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OPEXUS eComplaint和OPEXUS eCASE都是美国OPEXUS公司的产品。OPEXUS eComplaint是一个投诉与申诉管理平台。OPEXUS eCASE是一个案件管理系统。 OPEXUS eComplaint和OPEXUS eCASE 10.1.0.0之前版本存在安全漏洞，该漏洞源于密码重置响应中包含验证码，可能导致攻击者重置用户密码和安全问题。

CVSS 9.8 · Critical EPSS 0.52% · P42
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I. Basic Information for CVE-2026-32865

Vulnerability Information
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Vulnerability Title
OPEXUS eComplaint and eCase insecure password reset
Source: CVE Program / CVE List V5
Vulnerability Description
OPEXUS eComplaint and eCASE before version 10.1.0.0 include the secret verification code in the HTTP response when requesting a password reset via 'ForcePasswordReset.aspx'. An attacker who knows an existing user's email address can reset the user's password and security questions. Existing security questions are not asked during the process.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Source: CVE Program / CVE List V5
Vulnerability Type
信息暴露
Source: CVE Program / CVE List V5
Vulnerability Title
OPEXUS eComplaint和OPEXUS eCASE 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OPEXUS eComplaint和OPEXUS eCASE都是美国OPEXUS公司的产品。OPEXUS eComplaint是一个投诉与申诉管理平台。OPEXUS eCASE是一个案件管理系统。 OPEXUS eComplaint和OPEXUS eCASE 10.1.0.0之前版本存在安全漏洞，该漏洞源于密码重置响应中包含验证码，可能导致攻击者重置用户密码和安全问题。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

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Affected Products

Vendor Product Affected Versions CPE Subscribe
OPEXUS eComplaint 0 ~ 10.1.0.0 -
OPEXUS eCASE 0 ~ 10.1.0.0 -

II. Public POCs for CVE-2026-32865

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III. Intelligence Information for CVE-2026-32865

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Vendor Advisories for CVE-2026-32865 (1)

Same Patch Batch · OPEXUS · 2026-03-19 · 5 CVEs total

CVE-2026-32869 5.5 MEDIUM OPEXUS eComplaint and eCASE XSS via Name of Organization field
CVE-2026-32868 5.5 MEDIUM OPEXUS eComplaint and eCASE XSS via my information
CVE-2026-32866 5.5 MEDIUM OPEXUS eComplaint and eCase stored XSS via profile first and last name
CVE-2026-32867 5.4 MEDIUM OPEXUS eComplaint unauthenticated file upload

IV. Related Vulnerabilities

Same product: eComplaint
Same vendor: OPEXUS
Same weakness: CWE-200

V. Comments for CVE-2026-32865

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