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CVE-2013-4088

Quick assessment

Affected
n/a n/a
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 OTRS 3.0.21之前的3.0.x版本、3.1.17之前的3.1.x版本和3.2.8之前的3.2.x版本中的Kernel/Modules/AgentTicketWatcher.pm文件存在信息泄露漏洞，该漏洞源于程序未正确限制票据。远程攻击者可利用该漏洞读取受限制的票据。

AI Predicted 4.3 Difficulty: Easy EPSS 2.37% · P83

Possible ATT&CK Techniques 1 AI

T1530 · Data from Cloud Storage
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I. Basic Information for CVE-2013-4088

Vulnerability Information
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Vulnerability Title
N/A
Source: CVE Program / CVE List V5
Vulnerability Description
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Source: CVE Program / CVE List V5
CVSS Information
N/A
Source: CVE Program / CVE List V5
Vulnerability Type
N/A
Source: CVE Program / CVE List V5
Vulnerability Title
Open Ticket Request System 信息泄露漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 OTRS 3.0.21之前的3.0.x版本、3.1.17之前的3.1.x版本和3.2.8之前的3.2.x版本中的Kernel/Modules/AgentTicketWatcher.pm文件存在信息泄露漏洞，该漏洞源于程序未正确限制票据。远程攻击者可利用该漏洞读取受限制的票据。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
- n/a n/a -

II. Public POCs for CVE-2013-4088

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III. Intelligence Information for CVE-2013-4088

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Vendor Advisories for CVE-2013-4088 (3)

Mailing List Discussions for CVE-2013-4088 (1)

Same Patch Batch · n/a · 2020-02-21 · 15 CVEs total

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CVE-2020-9327 SQLite 代码问题漏洞
CVE-2019-18846 Open-Xchange OX App Suite 代码问题漏洞
CVE-2020-7907 JetBrains Scala plugin 信息泄露漏洞
CVE-2013-3587 HTTPS 信息泄露漏洞
CVE-2012-6277 Micro Focus Autonomy KeyView IDOL 安全漏洞
CVE-2020-6842 D-Link DCH-M225 操作系统命令注入漏洞
CVE-2013-3551 OTRS和OTRS ITSM 信息泄露漏洞
CVE-2020-6841 D-Link DCH-M225 操作系统命令注入漏洞
CVE-2019-19865 Atos Unify OpenScape UC Web Client 跨站脚本漏洞
CVE-2019-19866 Atos Unify OpenScape UC Web Client 信息泄露漏洞
CVE-2019-19452 Patriot Viper RGB 缓冲区错误漏洞
CVE-2016-4606 Apple Mac OS X Curl 安全漏洞

IV. Related Vulnerabilities

Same product: n/a
Same vendor: n/a

V. Comments for CVE-2013-4088

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