CVE-2023-38059— External pictures can be loaded even if not allowed by configuration
Quick assessment
Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.
OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS 7.0.47 之前、 8.0.37 之前版本、 OTRS Community Edition 6.0.X 到 6.0.34版本存在安全漏洞，该漏洞源于如果攻击者在有效负载中使用协议相关 URL，则不会阻止外部image加载，可用于检索用户的 IP。
Possible ATT&CK Techniques 1 AI
T1530 · Data from Cloud Storage
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I. Basic Information for CVE-2023-38059
Vulnerability Information
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Vulnerability Title
External pictures can be loaded even if not allowed by configuration
Source: CVE Program / CVE List V5
Vulnerability Description
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
信息暴露
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS 7.0.47 之前、 8.0.37 之前版本、 OTRS Community Edition 6.0.X 到 6.0.34版本存在安全漏洞，该漏洞源于如果攻击者在有效负载中使用协议相关 URL，则不会阻止外部image加载，可用于检索用户的 IP。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| OTRS AG | OTRS | 7.0.x ~ 7.0.47 | - |
|
| OTRS AG | ((OTRS)) Community Edition | 6.0.x ~ 6.0.34 | - |
|
II. Public POCs for CVE-2023-38059
| # | POC Description | Source Link | Shenlong Link |
|---|
AI-Generated POC
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Same Patch Batch · OTRS AG · 2023-10-16 · 3 CVEs total
| CVE-2023-5422 | 8.7 HIGH | SSL Certificates are not checked for E-Mail Handling |
| CVE-2023-5421 | 3.5 LOW | Possible XSS execution in customer information |
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V. Comments for CVE-2023-38059
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