CVE-2024-28986— SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
Quick assessment
Affected
SolarWinds Web Help Desk
Exploitation
Confirmed exploitation in the wild; remediate immediately
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.
SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk 12.8.3及之前版本存在代码问题漏洞，该漏洞源于容易受到Java反序列化远程代码执行的攻击，从而允许访问主机上运行的命令。
Public Exploits 1
Nuclei · 1
CVE-2024-28986.yaml [template]
In-the-Wild Activity Observed
cisa_kev · confirmed
Possible ATT&CK Techniques 2 AI
T1203 · Exploitation for Client Execution T1190 · Exploit Public-Facing Application
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I. Basic Information for CVE-2024-28986
Vulnerability Information
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Vulnerability Title
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
Source: CVE Program / CVE List V5
Vulnerability Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.
While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.
However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Source: CVE Program / CVE List V5
Vulnerability Type
可信数据的反序列化
Source: CVE Program / CVE List V5
Vulnerability Title
SolarWinds Web Help Desk 代码问题漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk 12.8.3及之前版本存在代码问题漏洞，该漏洞源于容易受到Java反序列化远程代码执行的攻击，从而允许访问主机上运行的命令。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Shenlong Deep Dive — AI Deep Analysis
10-question deep dive: root cause, exploitation, mitigation, urgency. Read summary free, full version requires login.
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| SolarWinds | Web Help Desk | previous versions ~ 12.8.3 | - |
|
II. Public POCs for CVE-2024-28986
| # | POC Description | Source Link | Shenlong Link |
|---|---|---|---|
| 1 | SolarWinds Web Help Desk before version 12.8.3 contain a critical Java deserialization vulnerability that enables remote code execution. Attackers can exploit this flaw to execute arbitrary commands on the host machine. Initially reported as unauthenticated, SolarWinds was unable to reproduce without authentication but still recommended immediate patching. With a CVSS score of 9.8, this vulnerability was discovered by Inmarsat Government researchers and added to CISA's Known Exploited Vulnerabilities Catalog due to active exploitation in the wild. The complete attack vector requires low complexity and has high impact on confidentiality, integrity, and availability. This vulnerability was later bypassed, leading to CVE-2024-28988 and subsequently CVE-2025-26399. Fixed in version 12.8.3 Hotfix 1. | https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-28986.yaml | POC Details |
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Other References for CVE-2024-28986 (1)
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V. Comments for CVE-2024-28986
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