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CVE-2024-28988— SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability

Quick assessment

Affected
SolarWinds Web Help Desk
Exploitation
High exploitation probability; assess promptly
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk 12.8.3 HF2版本及之前版本存在代码问题漏洞，该漏洞源于Java反序列化问题，可能导致远程代码执行。

CVSS 9.8 · Critical EPSS 39.35% · P99
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I. Basic Information for CVE-2024-28988

Vulnerability Information
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Vulnerability Title
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
Source: CVE Program / CVE List V5
Vulnerability Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.  We recommend all Web Help Desk customers apply the patch, which is now available.  We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Source: CVE Program / CVE List V5
Vulnerability Type
可信数据的反序列化
Source: CVE Program / CVE List V5
Vulnerability Title
SolarWinds Web Help Desk 代码问题漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk 12.8.3 HF2版本及之前版本存在代码问题漏洞，该漏洞源于Java反序列化问题，可能导致远程代码执行。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

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Affected Products

Vendor Product Affected Versions CPE Subscribe
SolarWinds Web Help Desk 12.8.3 HF 2 and previous versions -

II. Public POCs for CVE-2024-28988

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III. Intelligence Information for CVE-2024-28988

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IV. Related Vulnerabilities

Same product: Web Help Desk
Same vendor: SolarWinds
Same weakness: CWE-502

V. Comments for CVE-2024-28988

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