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CVE-2024-28989— SolarWinds Web Help Desk Cryptographic Key Management Vulnerability

Quick assessment

Affected
SolarWinds Web Help Desk
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk 12.8.5之前版本存在安全漏洞，该漏洞源于存在硬编码的加密密钥，可能导致软件中的敏感信息泄露。

CVSS 5.5 · Medium EPSS 0.29% · P19

Possible ATT&CK Techniques 1 AI

T1552.003 · Shell History
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I. Basic Information for CVE-2024-28989

Vulnerability Information
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Vulnerability Title
SolarWinds Web Help Desk Cryptographic Key Management Vulnerability
Source: CVE Program / CVE List V5
Vulnerability Description
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
使用硬编码的密码学密钥
Source: CVE Program / CVE List V5
Vulnerability Title
SolarWinds Web Help Desk 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk 12.8.5之前版本存在安全漏洞，该漏洞源于存在硬编码的加密密钥，可能导致软件中的敏感信息泄露。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
SolarWinds Web Help Desk 12.8.4 and previous versions -

II. Public POCs for CVE-2024-28989

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III. Intelligence Information for CVE-2024-28989

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Vendor Pages for CVE-2024-28989 (1)

Same Patch Batch · SolarWinds · 2025-02-11 · 5 CVEs total

CVE-2024-52612 6.8 MEDIUM SolarWinds Platform Reflected Cross-Site Scripting Vulnerability
CVE-2024-45718 4.6 MEDIUM Sensitive data disclosure vulnerability
CVE-2024-52606 3.5 LOW SolarWinds Platform Server-Side Request Forgery Vulnerability
CVE-2024-52611 3.5 LOW SolarWinds Platform Information Disclosure Vulnerability

IV. Related Vulnerabilities

Same product: Web Help Desk
Same vendor: SolarWinds
Same weakness: CWE-321

V. Comments for CVE-2024-28989

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