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CVE-2025-14079— ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update

Quick assessment

Affected
elextensions ELEX WordPress HelpDesk & Customer Ticketing System
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台具有在基于PHP和MySQL的服务器上架设个人博客网站的功能。WordPress plugin是一个应用插件。 WordPress plugin ELEX WordPress HelpDesk & Customer Ticketing System 3.3.5及之前版本存在安全漏洞，该漏洞源于eh_crm_ticket_general函数缺少能力检查且共享随机

CVSS 5.3 · Medium EPSS 0.27% · P19
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I. Basic Information for CVE-2025-14079

Vulnerability Information
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Vulnerability Title
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update
Source: CVE Program / CVE List V5
Vulnerability Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
授权机制缺失
Source: CVE Program / CVE List V5
Vulnerability Title
WordPress plugin ELEX WordPress HelpDesk & Customer Ticketing System 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台具有在基于PHP和MySQL的服务器上架设个人博客网站的功能。WordPress plugin是一个应用插件。 WordPress plugin ELEX WordPress HelpDesk & Customer Ticketing System 3.3.5及之前版本存在安全漏洞，该漏洞源于eh_crm_ticket_general函数缺少能力检查且共享随机
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
elextensions ELEX WordPress HelpDesk & Customer Ticketing System * ~ 3.3.5 -

II. Public POCs for CVE-2025-14079

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III. Intelligence Information for CVE-2025-14079

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Patches & Fixes for CVE-2025-14079 (2)

IV. Related Vulnerabilities

Same product: ELEX WordPress HelpDesk & Customer Ticketing System
Same vendor: elextensions
Same weakness: CWE-862

V. Comments for CVE-2025-14079

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