CVE-2025-20374— Cisco Unified Contact Center Express Arbitrary File Download Vulnerability
Quick assessment
Affected
Cisco Cisco Unified Contact Center Express
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.
Cisco Unified Contact Center Express（Unified CCX）是美国思科（Cisco）公司的一款统一通信解决方案中的客户关系管理组件。该组件支持自助语音服务、呼叫分配和客户访问控制等功能。 Cisco Unified Contact Center Express（Unified CCX）存在路径遍历漏洞，该漏洞源于特定UI功能输入验证不足，可能导致目录遍历攻击。
Possible ATT&CK Techniques 2 AI
T1190 · Exploit Public-Facing Application T1083 · File and Directory Discovery
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I. Basic Information for CVE-2025-20374
Vulnerability Information
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Vulnerability Title
Cisco Unified Contact Center Express Arbitrary File Download Vulnerability
Source: CVE Program / CVE List V5
Vulnerability Description
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources.
This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
对路径名的限制不恰当(路径遍历)
Source: CVE Program / CVE List V5
Vulnerability Title
Cisco Unified Contact Center Express 路径遍历漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Cisco Unified Contact Center Express（Unified CCX）是美国思科（Cisco）公司的一款统一通信解决方案中的客户关系管理组件。该组件支持自助语音服务、呼叫分配和客户访问控制等功能。 Cisco Unified Contact Center Express（Unified CCX）存在路径遍历漏洞，该漏洞源于特定UI功能输入验证不足，可能导致目录遍历攻击。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| Cisco | Cisco Unified Contact Center Express | 10.5(1)SU1 | - |
|
II. Public POCs for CVE-2025-20374
| # | POC Description | Source Link | Shenlong Link |
|---|
AI-Generated POC
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Vendor Advisories for CVE-2025-20374 (1)
Same Patch Batch · Cisco · 2025-11-05 · 11 CVEs total
| CVE-2025-20354 | 9.8 CRITICAL | Cisco Unified Contact Center Express Remote Code Execution Vulnerability |
| CVE-2025-20358 | 9.4 CRITICAL | Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability |
| CVE-2025-20343 | 8.6 HIGH | Cisco Identity Services Engine Radius Suppression Denial of Service Vulnerability |
| CVE-2025-20375 | 6.5 MEDIUM | Cisco Unified Contact Center Express Arbitrary File Upload Vulnerability |
| CVE-2025-20376 | 6.5 MEDIUM | Cisco Unified Contact Center Express Remote Code Execution Vulnerability |
| CVE-2025-20304 | 5.4 MEDIUM | Cisco Identity Services Engine 跨站脚本漏洞 |
| CVE-2025-20303 | 5.4 MEDIUM | Cisco Identity Services Engine 跨站脚本漏洞 |
| CVE-2025-20289 | 4.8 MEDIUM | Cisco Identity Services Engine 跨站脚本漏洞 |
| CVE-2025-20305 | 4.3 MEDIUM | Cisco Identity Services Engine 安全漏洞 |
| CVE-2025-20377 | 4.3 MEDIUM | Cisco Unified Intelligence Center API Information Disclosure Vulnerability |
IV. Related Vulnerabilities
Same product: Cisco Unified Contact Center Express
-
CVE-2026-20117
Multiple Cisco Contact Center Products Cross-Site Scripting -
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CVE-2025-20375
Cisco Unified Contact Center Express Arbitrary File Upload V -
CVE-2025-20376
Cisco Unified Contact Center Express Remote Code Execution V -
CVE-2025-20358
Cisco Unified Contact Center Express Editor Authentication B
Same vendor: Cisco
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V. Comments for CVE-2025-20374
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