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CVE-2025-40551— SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability

Quick assessment

Affected
SolarWinds Web Help Desk
Exploitation
Confirmed exploitation in the wild; remediate immediately
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk存在代码问题漏洞,该漏洞源于不可信数据反序列化,可能导致远程代码执行。

CVSS 9.8 · Critical KEV EPSS 83.62% · P100
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I. Basic Information for CVE-2025-40551

Vulnerability Information

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Vulnerability Title
SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability
Source: CVE Program / CVE List V5
Vulnerability Description
SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Source: CVE Program / CVE List V5
Vulnerability Type
可信数据的反序列化
Source: CVE Program / CVE List V5
Vulnerability Title
SolarWinds Web Help Desk 代码问题漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk存在代码问题漏洞,该漏洞源于不可信数据反序列化,可能导致远程代码执行。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Shenlong Deep Dive — AI Deep Analysis

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Affected Products

Vendor Product Affected Versions CPE Subscribe
SolarWinds Web Help Desk 12.8.8 HF1 and below -

II. Public POCs for CVE-2025-40551

# POC Description Source Link Shenlong Link
1 SolarWinds Web Help Desk before version 2026.1 contains an insecure deserialization vulnerability in the jabsorb JSON-RPC library. When chained with a CSRF whitelist bypass (CVE-2025-40536), remote unauthenticated attackers can exploit JNDI injection via the Apache Xalan JNDIConnectionPool class to achieve remote code execution. The bypass involves including "/ajax/" in a query parameter to circumvent URI validation, while switching from "/ajax/" to "/wo/" endpoints bypasses payload sanitization routines. https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2025/CVE-2025-40551.yaml POC Details
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III. Intelligence Information for CVE-2025-40551

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Vendor Pages for CVE-2025-40551 (1)

Same Patch Batch · SolarWinds · 2026-01-28 · 6 CVEs total

CVE-2025-40553 9.8 CRITICAL SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerabi
CVE-2025-40552 9.8 CRITICAL SolarWinds Web Help Desk Authentication Bypass Vulnerability
CVE-2025-40554 9.8 CRITICAL SolarWinds Web Help Desk Authentication Bypass Vulnerability
CVE-2025-40536 8.1 HIGH SolarWinds Web Help Desk Security Control Bypass Vulnerability
CVE-2025-40537 7.5 HIGH SolarWinds Web Help Desk Hardcoded Credentials Vulnerability

IV. Related Vulnerabilities

V. Comments for CVE-2025-40551

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