CVE-2026-111939— Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation
Quick assessment
Affected
frappe helpdesk
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.
Frappe Helpdesk 在 1.26.0 之前版本中存在一个授权绕过漏洞。该漏洞允许已认证的门户用户通过提供 值，冒充其他客户创建工单。攻击者可以调用 接口，传入受害者的邮箱地址，从而在其门户中植入钓鱼工单，并通过 接口读取受害者的回复内容。
Possible ATT&CK Techniques 2 AI
T1548 · Abuse Elevation Control Mechanism T1190 · Exploit Public-Facing Application
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I. Basic Information for CVE-2026-111939
Vulnerability Information
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Vulnerability Title
Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation
Source: CVE Program / CVE List V5
Vulnerability Description
Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
通过用户控制密钥绕过授权机制
Source: CVE Program / CVE List V5
Affected Products
II. Public POCs for CVE-2026-111939
| # | POC Description | Source Link | Shenlong Link |
|---|
AI-Generated POC
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No public POC found.
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Patches & Fixes for CVE-2026-111939 (2)
Vendor Advisories for CVE-2026-111939 (2)
Vendor Pages for CVE-2026-111939 (1)
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🔗 Release v1.26.0 · frappe/helpdesk · GitHub release-notes
Same Patch Batch · frappe · 2026-10-19 · 3 CVEs total
| CVE-2026-111937 | 5.4 MEDIUM | Frappe CRM before 1.81.2 Missing Authorization on CRM Notification Records |
| CVE-2026-111938 | 4.3 MEDIUM | Frappe CRM before 1.74.0 Missing Authorization via add_note_to_call_log |
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V. Comments for CVE-2026-111939
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