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CVE-2026-47123— FreeScout: Agent Impersonation via Missing HMAC Verification on Notification Reply Message-ID Path

CVSS 7.5 · High

Possible ATT&CK Techniques 1AI

T1566.002 · Spearphishing Link
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I. Basic Information for CVE-2026-47123

Vulnerability Information

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Vulnerability Title
FreeScout: Agent Impersonation via Missing HMAC Verification on Notification Reply Message-ID Path
Source: NVD (National Vulnerability Database)
Vulnerability Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.220, the email processing pipeline in FreeScout's FetchEmails command has two code paths for identifying agent (user) replies based on In-Reply-To / References headers. The notification reply path (notify-{thread_id}-{user_id}-...) extracts thread_id and user_id directly from the Message-ID without HMAC verification. An external attacker who can spoof the From address of a helpdesk agent can inject messages that FreeScout processes as legitimate agent replies — which are then automatically forwarded to customers via the legitimate SMTP server. This vulnerability is fixed in 1.8.220.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:L/I:H/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
使用欺骗进行的认证绕过
Source: NVD (National Vulnerability Database)

Affected Products

VendorProductAffected VersionsCPESubscribe
freescout-help-deskfreescout < 1.8.220 -

II. Public POCs for CVE-2026-47123

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III. Intelligence Information for CVE-2026-47123

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Patches & Fixes for CVE-2026-47123 (1)

Vendor Advisories for CVE-2026-47123 (1)

Same Patch Batch · freescout-help-desk · 2026-05-29 · 4 CVEs total

CVE-2026-452945.3 MEDIUMFreeScout: User Account Enumeration via Password Reset Response Differentiation
CVE-2026-488114.3 MEDIUMFreeScout: Thread Deletion Bypasses Mailbox Access Revocation
CVE-2026-488104.3 MEDIUMFreeScout: Thread Edit Authorization Bypass via Missing Mailbox Check

IV. Related Vulnerabilities

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