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CVE-2026-72719— Chatwoot: Cross-Account Resource Transfer via `account_id` Parameter

Quick assessment

Affected
chatwoot chatwoot
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

Chatwoot是Chatwoot组织开源的一款多渠道客服支持平台。 Chatwoot 4.9.0之前版本存在输入验证错误漏洞，该漏洞源于通过可写的account_id参数将Portals、Automation Rules、Macros和Twilio Channels转移到其他账户，破坏租户隔离，可能导致跨账户数据暴露、未经授权的配置更改或丢失对转移资源的访问权限。

CVSS 6.7 · Medium EPSS 0.57% · P45

Affected Version Matrix 1

VendorProduct Version RangeStatus
chatwoot chatwoot < 4.9.0 affected
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I. Basic Information for CVE-2026-72719

Vulnerability Information
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Vulnerability Title
Chatwoot: Cross-Account Resource Transfer via `account_id` Parameter
Source: CVE Program / CVE List V5
Vulnerability Description
Chatwoot is a customer engagement suite. Prior to 4.9.0, Chatwoot allowed authenticated account administrators to transfer Portals, Automation Rules, Macros, and Twilio Channels to other accounts through the writable account_id parameter. This could break tenant isolation and cause cross-account data exposure, unauthorized configuration changes, or loss of access to transferred resources. This issue is fixed in version 4.9.0.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:L
Source: CVE Program / CVE List V5
Vulnerability Type
CWE-915
Source: CVE Program / CVE List V5
Vulnerability Title
Chatwoot 输入验证错误漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Chatwoot是Chatwoot组织开源的一款多渠道客服支持平台。 Chatwoot 4.9.0之前版本存在输入验证错误漏洞，该漏洞源于通过可写的account_id参数将Portals、Automation Rules、Macros和Twilio Channels转移到其他账户，破坏租户隔离，可能导致跨账户数据暴露、未经授权的配置更改或丢失对转移资源的访问权限。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
chatwoot chatwoot < 4.9.0 -

II. Public POCs for CVE-2026-72719

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III. Intelligence Information for CVE-2026-72719

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Patches & Fixes for CVE-2026-72719 (2)

Vendor Advisories for CVE-2026-72719 (1)

Vendor Pages for CVE-2026-72719 (1)

IV. Related Vulnerabilities

Same product: chatwoot
Same vendor: chatwoot
Same weakness: CWE-915

V. Comments for CVE-2026-72719

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