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CVE-2026-7861— Code Injection in Next4Biz's CSM (Customer Service Management)

Quick assessment

Affected
Next4Biz Information Technologies Inc. CSM (Customer Service Management)
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

Next4Biz CSM是Next4Biz公司的一款客户成功管理平台。 Next4Biz CSM 07092026及之前版本存在反序列化注入漏洞，该漏洞源于对不受信任数据的反序列化，可能导致代码注入。

CVSS 9.8 · Critical EPSS 0.33% · P25

Affected Version Matrix 1

VendorProduct Version RangeStatus
Next4Biz Information Technologies Inc. CSM (Customer Service Management) ≤ 07092026 affected
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I. Basic Information for CVE-2026-7861

Vulnerability Information
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Vulnerability Title
Code Injection in Next4Biz's CSM (Customer Service Management)
Source: CVE Program / CVE List V5
Vulnerability Description
Deserialization of untrusted data vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Code Injection. This issue affects CSM (Customer Service Management): before 8.0.3.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Source: CVE Program / CVE List V5
Vulnerability Type
可信数据的反序列化
Source: CVE Program / CVE List V5
Vulnerability Title
Next4Biz CSM 反序列化注入漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Next4Biz CSM是Next4Biz公司的一款客户成功管理平台。 Next4Biz CSM 07092026及之前版本存在反序列化注入漏洞，该漏洞源于对不受信任数据的反序列化，可能导致代码注入。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
Next4Biz Information Technologies Inc. CSM (Customer Service Management) 0 ~ 8.0.3 -

II. Public POCs for CVE-2026-7861

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III. Intelligence Information for CVE-2026-7861

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Vendor Advisories for CVE-2026-7861 (1)

IV. Related Vulnerabilities

Same product: CSM (Customer Service Management)
Same vendor: Next4Biz Information Technologies Inc.
Same weakness: CWE-502

V. Comments for CVE-2026-7861

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