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CVE-2022-1004— Information disclosure in the External Interface

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS 7.0.x到7.0.33版本和8.0.x到8.0.20版本存在安全漏洞，该漏洞源于计费时间不论ExternalFrontend::TicketDetailView###AccountedTimeDisplay设置是否被禁用都会显示在工单详细信息视图中。

CVSS 4.3 · Medium EPSS 0.62% · P47

Possible ATT&CK Techniques 1 AI

T1115 · Clipboard Data
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I. Basic Information for CVE-2022-1004

Vulnerability Information
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Vulnerability Title
Information disclosure in the External Interface
Source: CVE Program / CVE List V5
Vulnerability Description
Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
信息暴露
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 信息泄露漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS 7.0.x到7.0.33版本和8.0.x到8.0.20版本存在安全漏洞，该漏洞源于计费时间不论ExternalFrontend::TicketDetailView###AccountedTimeDisplay设置是否被禁用都会显示在工单详细信息视图中。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x ~ 7.0.32 -

II. Public POCs for CVE-2022-1004

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III. Intelligence Information for CVE-2022-1004

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Other References for CVE-2022-1004 (1)

Same Patch Batch · OTRS AG · 2022-03-21 · 3 CVEs total

CVE-2021-36100 6.4 MEDIUM Authenticated remote code execution
CVE-2022-0475 3.5 LOW Possible XSS attack via translation

IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-200

V. Comments for CVE-2022-1004

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