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CVE-2022-32740— Information disclosure in the External Interface

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS 8.0.x 到8.0.23版本和OTRS 7.0.x 到7.0.35版本存在安全漏洞，该漏洞源于第三方对转发的电子邮件文章的回复缺少敏感信息保护，导致将电子邮件暴露给票务客户。

CVSS 3.5 · Low EPSS 0.73% · P51

Possible ATT&CK Techniques 1 AI

T1114 · Email Collection
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I. Basic Information for CVE-2022-32740

Vulnerability Information
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Vulnerability Title
Information disclosure in the External Interface
Source: CVE Program / CVE List V5
Vulnerability Description
A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
信息暴露
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS 8.0.x 到8.0.23版本和OTRS 7.0.x 到7.0.35版本存在安全漏洞，该漏洞源于第三方对转发的电子邮件文章的回复缺少敏感信息保护，导致将电子邮件暴露给票务客户。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x ~ 7.0.34 -

II. Public POCs for CVE-2022-32740

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III. Intelligence Information for CVE-2022-32740

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Other References for CVE-2022-32740 (1)

Same Patch Batch · OTRS AG · 2022-06-13 · 3 CVEs total

CVE-2022-32741 5.3 MEDIUM Information disclosure in Request New Password feature
CVE-2022-32739 3.5 LOW OTRS version number is always in the exported ICS files

IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-200

V. Comments for CVE-2022-32740

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