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CVE-2022-32741— Information disclosure in Request New Password feature

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS 8.0.x 到8.0.23版本和OTRS 7.0.x 到7.0.35版本存在安全漏洞，该漏洞源于应用响应时间存在区别。攻击者能够利用该漏洞根据响应时间使用请求新密码功能确定提供的用户名是否存在和有效。

CVSS 5.3 · Medium EPSS 0.82% · P54

Possible ATT&CK Techniques 1 AI

T1591.002 · Business Relationships
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I. Basic Information for CVE-2022-32741

Vulnerability Information
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Vulnerability Title
Information disclosure in Request New Password feature
Source: CVE Program / CVE List V5
Vulnerability Description
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
信息暴露
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS 8.0.x 到8.0.23版本和OTRS 7.0.x 到7.0.35版本存在安全漏洞，该漏洞源于应用响应时间存在区别。攻击者能够利用该漏洞根据响应时间使用请求新密码功能确定提供的用户名是否存在和有效。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x ~ 7.0.34 -

II. Public POCs for CVE-2022-32741

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III. Intelligence Information for CVE-2022-32741

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Other References for CVE-2022-32741 (1)

Same Patch Batch · OTRS AG · 2022-06-13 · 3 CVEs total

CVE-2022-32739 3.5 LOW OTRS version number is always in the exported ICS files
CVE-2022-32740 3.5 LOW Information disclosure in the External Interface

IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-200

V. Comments for CVE-2022-32741

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