CVE-2022-39050— Possible XSS stored in customer information
Quick assessment
Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.
OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS 7.0.37之前的7.0.x版本、8.0.25之前的OTRS 8.0.x版本存在安全漏洞，该漏洞源于以管理员用户身份登录OTRS的攻击者可能会操纵客户URL字段来存储JavaScript代码，以便以后任何其他代理在点击客户URL链接时运行存储的JavaScript在OTRS的上下文中执行。
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I. Basic Information for CVE-2022-39050
Vulnerability Information
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Vulnerability Title
Possible XSS stored in customer information
Source: CVE Program / CVE List V5
Vulnerability Description
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
在Web页面生成时对输入的转义处理不恰当(跨站脚本)
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 跨站脚本漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS 7.0.37之前的7.0.x版本、8.0.25之前的OTRS 8.0.x版本存在安全漏洞，该漏洞源于以管理员用户身份登录OTRS的攻击者可能会操纵客户URL字段来存储JavaScript代码，以便以后任何其他代理在点击客户URL链接时运行存储的JavaScript在OTRS的上下文中执行。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| OTRS AG | OTRS | 7.0.x ~ 7.0.36 | - |
|
| OTRS AG | ((OTRS)) Community Edition | 6.0.1 ~ 6.0.x* | - |
|
II. Public POCs for CVE-2022-39050
| # | POC Description | Source Link | Shenlong Link |
|---|
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Other References for CVE-2022-39050 (1)
-
https://otrs.com/release-notes/otrs-security-advisory-2022-11/ x_refsource_CONFIRM
Same Patch Batch · OTRS AG · 2022-09-05 · 3 CVEs total
| CVE-2022-39051 | 6.8 MEDIUM | Perl Code execution in Template Toolkit |
| CVE-2022-39049 | 3.5 LOW | Possible XSS in Admin Interface |
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-
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Same vendor: OTRS AG
-
CVE-2026-48187
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Same weakness: CWE-79
-
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