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I. Basic Information for CVE-2022-39050
Vulnerability Information

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Vulnerability Title
Possible XSS stored in customer information
Source: NVD (National Vulnerability Database)
Vulnerability Description
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
在Web页面生成时对输入的转义处理不恰当(跨站脚本)
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS 跨站脚本漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国 (OTRS)公司的一个应用软件。一个服务管理软件。 OTRS 7.0.37之前的7.0.x版本、8.0.25之前的OTRS 8.0.x版本存在安全漏洞,该漏洞源于以管理员用户身份登录OTRS的攻击者可能会操纵客户URL字段来存储JavaScript代码,以便以后任何其他代理在点击客户URL链接时运行存储的JavaScript在OTRS的上下文中执行。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
VendorProductAffected VersionsCPESubscribe
OTRS AGOTRS 7.0.x ~ 7.0.36 -
OTRS AG((OTRS)) Community Edition 6.0.1 ~ 6.0.x* -
II. Public POCs for CVE-2022-39050
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III. Intelligence Information for CVE-2022-39050
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IV. Related Vulnerabilities
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