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CVE-2023-38056— Code execution via System Configuration

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS 7.0.45之前的7.0.X版本和8.0.35之前的8.0.X版本存在安全漏洞，该漏洞源于通过OTRS系统配置执行的命令不正确中和，允许任何具有管理员权限的经过身份验证的攻击者在本地执行代码。

CVSS 7.2 · High EPSS 0.87% · P57
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I. Basic Information for CVE-2023-38056

Vulnerability Information
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Vulnerability Title
Code execution via System Configuration
Source: CVE Program / CVE List V5
Vulnerability Description
Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Source: CVE Program / CVE List V5
Vulnerability Type
OS命令中使用的特殊元素转义处理不恰当(OS命令注入)
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 操作系统命令注入漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS 7.0.45之前的7.0.X版本和8.0.35之前的8.0.X版本存在安全漏洞，该漏洞源于通过OTRS系统配置执行的命令不正确中和，允许任何具有管理员权限的经过身份验证的攻击者在本地执行代码。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x ~ 7.0.45 -
OTRS AG ((OTRS)) Community Edition 6.0.1 ~ 6.0.34 -

II. Public POCs for CVE-2023-38056

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III. Intelligence Information for CVE-2023-38056

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Other References for CVE-2023-38056 (1)

Same Patch Batch · OTRS AG · 2023-07-24 · 4 CVEs total

CVE-2023-38060 6.3 MEDIUM Host header injection by attachments in web service
CVE-2023-38057 4.1 MEDIUM XSS stored in survey answers
CVE-2023-38058 4.1 MEDIUM Tickets can be moved without permissions

IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-78

V. Comments for CVE-2023-38056

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