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CVE-2023-38057— XSS stored in survey answers

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS 7.0.32之前的7.0.X版本和8.0.13之前的8.0.X版本存在安全漏洞，该漏洞源于存在不正确的输入验证漏洞，攻击者可以在自由文本答案中注入javascript代码，进行跨站脚本攻击。

CVSS 4.1 · Medium EPSS 0.38% · P30

Possible ATT&CK Techniques 1 AI

T1059.007 · JavaScript
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I. Basic Information for CVE-2023-38057

Vulnerability Information
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Vulnerability Title
XSS stored in survey answers
Source: CVE Program / CVE List V5
Vulnerability Description
An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
输入验证不恰当
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 跨站脚本漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS 7.0.32之前的7.0.X版本和8.0.13之前的8.0.X版本存在安全漏洞，该漏洞源于存在不正确的输入验证漏洞，攻击者可以在自由文本答案中注入javascript代码，进行跨站脚本攻击。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x ~ 7.0.32 -
OTRS AG ((OTRS)) Community Edition 6.0.x ~ 6.0.22 -

II. Public POCs for CVE-2023-38057

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III. Intelligence Information for CVE-2023-38057

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Other References for CVE-2023-38057 (1)

Same Patch Batch · OTRS AG · 2023-07-24 · 4 CVEs total

CVE-2023-38056 7.2 HIGH Code execution via System Configuration
CVE-2023-38060 6.3 MEDIUM Host header injection by attachments in web service
CVE-2023-38058 4.1 MEDIUM Tickets can be moved without permissions

IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-20

V. Comments for CVE-2023-38057

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